Rate increases
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Send notices and apply
Storage customers on rolling agreements must get written notice before a price change: the statutory minimum is 28 days. Applying this batch queues one notice letter per customer straight away, and the billing engine switches each agreement to its new rate by itself once the notice period has passed. Nothing is charged early.
New rates start 2026-09-05 for 1 customer, worth +£2.50/mo.
The list is recomputed at the moment you press the button, so a stale page can never double-apply, and anyone already scheduled is skipped automatically.
Previous increase batchesnone yet
A batch is flagged when more than 20% of its customers move out within 60 days of the increase: that is your signal to pause further rises for a while.
Stored on the next batch you execute; past batches keep the threshold they were run with.